Frequently asked questions about COVID testing
How do I get an appointment?
No appointment booking is needed in advance.
Where does the testing take place?
Our Testing Sites have been set up at the following addresses:
Galjevica 6, 1000 Ljubljana (PRESELILI SMO SE/ WE MOVED) Nova lokacija: Litijska cesta 100, 1000 Ljubljana Test point Ljubljana (Covid Laboratory) 8:00-10:00 / if you schedule beforehand: 7:00 - 15:00 Weekends: Please schedule on +386 51 799 623 Google Maps Location: https://maps.app.goo.gl/q54gDdjPK1zZBcQS7 |
WE ARE OPEN EVERY DAY! - PCR tests - Non-Slovenian Nationals: YES |
When can I get tested?
Is it possible to organise covid testing at another location?
Absolutely! Our mobile testing unit can be set up at your chosen location (e.g. Hotel or Company premises). Please contact us regarding the arrangements at least 3 days in advance.
In case you wish to organise testing for a larger group (cca. 20 persons +) at your chosen location, please contact us directly at testiranje.ljubljana@gmail.com or via provided form:
How long does it take to get Rapid Antigen Test Results?
The test takes 15 minutes to complete. You receive a hard copy of the test result certificate (in slovenian and english) immediately on-site. It can also be sent via email upon request.
Text Message Result Notification: If you provide a local mobile phone number, you will receive a text message confirming your result (From: 051 285 886) in 15 minutes to 4 hours after the test. You need to reply with either your 4-digit birth-year or the last 2 digits of your Slovenian health insurance card number to open the full message.
What exact type of Rapid Antigen Tests do you use? Is this test and corresponding Test Result Certificate valid to enter a country where only antigen tests are required?
Exact Test used: Hangzhou Alltest Biotech Co. COVID-19 Antigen Rapid Test
The format of the certificates issued is in accordance with European Commission Directorate-General For Health And Food Safety Common List and is in slovenian and english language by default.
The Rapid Antigen Test Result Certificate displays:
- Your Full name and Date of Birth
- Test Result: Positive / Negative
- Specifies swab collection site (Nasopharyngeal swab)
- Exact Manufacturer and Type of Test: Hangzhou Alltest Biotech Co. COVID-19 Antigen Rapid Test
- Date and time of test collection
- Information and accreditation of test provider
In case the country you are travelling to has specific additional requests about your Certificate (such as additional personal data – Passport number, etc. ), let us know upon submitting your application and we will try to accommodate the requests.
More Border Crossing Information (Slovenian Govt. Site)
https://www.gov.si/en/topics/coronavirus-disease-covid-19/border-crossing/
How long does it take to get Molecular Test Results (rtRT-PCR)?
The laboratory analysis by rtRT-PCR method takes up to 6 hours. If done in the morning, you usually receive the results in the evening the same day (around 7PM), if done in the afternoon, you receive the results around 9AM the next morning. The time depends on the current laboratory capacity.
The test result certificate is going to be sent to you via email. The certificate is password protected to comply with the requirements of Slovenian Data Protection Regulations (ZVOP-1).
How do I acquire the Test Result Certificate?
The Test Result Certificate is included in the price of testing.
The Rapid Antigen Test Result Certificate:
The test takes 15 minutes to complete. You receive a hard copy of the test result certificate (in slovenian and english) immediately on-site. It can also be sent via email upon request.
Text Message Result Notification: If you provide a local mobile phone number, you will receive a text message confirming your result (From: 051 285 886) in 15 minutes to 4 hours after the test. You need to reply with either your 4-digit birth-year or the last 2 digits of your Slovenian health insurance card number to open the full message.
The Rapid Antigen Test Result Certificate displays:
- Your Full name and Date of Birth
- Test Result: Positive / Negative
- Specifies swab collection site (Nasopharyngeal swab)
- Exact Manufacturer and Type of Test: Joinstar COVID-19 Antigen Rapid Test (Colloidal Gold)
- Date and time of test collection
- Information and accreditation of test provider
Molecular Test Results (rtRT-PCR) Certificate:
The Certificate is issued by the institute of Microbiology and Immunology, Faculty of Medicine, University of Ljubljana (IMI FM UL).
If done in the morning, you usually receive the results in the evening the same day (around 7PM), if done in the afternoon, you receive the results around 9AM the next morning. The time depends on the current laboratory capacity.
The test result certificate is going to be sent to you via email. The certificate is password protected to comply with the requirements of Slovenian Data Protection Regulations (ZVOP-1), unless specifically requested otherwise.
Slovenian nationals / persons holding Slovenian health insurance:
Certificate can be acquired here: zVEM (digital identity required).
What is the cost of the Diagnostic Test?
RAPID ANTIGEN TEST | |
Included: 2. Certificate (by mail in *2h) Optional: Hard Copy of Covid test certificate issued on-site (waiting period 15 min required, on-site only) | |
Cost of COVID-19 Rapid antigen test | 9,00 € |
PCR TEST | |
Included: 2. zVEM database entry 3. Testing certificate - Slovenian-English *We offer 5€ discount on cash payments, regular price of standard PCR is 75€ - 70€ with cash discount. | |
Cost of rtRT-PCR Test - Standard Cost of rtRT-PCR Test - Express | 70,00 €* 80,00 €* |
Payment methods:
It is possible to pay by Card or Cash at the Test Site, payment in advance is not necessary.
Please inquire about additional payment options via email if needed.
What documents should I bring?
You need to present:
- Slovenian Health Insurance Card (Optional – Slovenian nationals only)
- Proof of Identity (ID, Passport, Student Card, Driver’s License…)
- Means of payment
Is it possible to get a test without health insurance / for non-nationals?
Absolutely! Testing is also available for non-citizens, it is not required to present a local health insurance card nor a doctor’s prescription.
All we need to make an entry into the laboratory system are the following personal information:
– Full name
– Date of birth
– Home address
In order for you to receive the test results please also provide:
– Telephone number (any – can be non-local, optional)
– Valid email address (mandatory for sending the test results)
I did not find the answer to my question!
We are happy to address your questions at testiranje.ljubljana@gmail.com.
Additional information:
Slovenian Government Info on Coronavirus disease COVID-19: https://www.gov.si/en/topics/coronavirus-disease-covid-19/
Slovenian Institute of Public Health (NIJZ):
Daily Infection Rates Data (Covid-19 Tracker Slovenia project):
https://covid-19.sledilnik.org/en/stats
Call centre for information on the coronavirus:
Free of charge on work days from Monday to Friday between 8:00 and 16:00 at 080 1404.
If you are calling from abroad, you can reach the call centre at +386 1 478 7550
About PCR testing
Also known as: Diagnostic test, viral test, molecular test, nucleic acid amplification test (NAAT), RT-PCR test, LAMP test
Exact analysis method used: SARS CoV-2 real-time reverse transcription PCR (rtRT-PCR)
How the sample is taken: Nasal swab (collection of mucus and cells from naso-pharyngeal area)
VIDEO: http://www.imi.si/diagnosticna-dejavnost/prikaz-odvzema-brisa-nosnega-dela-zrela
How long it takes to get results: The laboratory analysis by rtRT-PCR method takes up to 6 hours. If done in the morning, you usually receive the results in the evening the same day (around 7PM), if done in the afternoon, you receive the results around 9AM the next morning. The time depends on the current laboratory capacity.
How do I receive the test results?: The test result certificate is going to be sent to you via email. The certificate is password protected to comply with the requirements of Slovenian Data Protection Regulations (ZVOP-1).
About Rapid Antigen Testing
Also known as: Diagnostic test, viral test, rapid test, HAGT (slovenian)
Exact Test used: Joinstar COVID-19 Antigen Rapid Test (Colloidal Gold)
How the sample is taken: Nasal swab (collection of mucus and cells from naso-pharyngeal area)
VIDEO: http://www.imi.si/diagnosticna-dejavnost/prikaz-odvzema-brisa-nosnega-dela-zrela
How long it takes to get results: The test takes 15 minutes to complete.
How do I receive the test results?: You receive a hard copy of the test result certificate (in slovenian and english) immediately on-site. It can also be sent via email upon request.
Text Message Result Notification: If you provide a local mobile phone number, you will receive a text message confirming your result (number: 051 285 886). You need to reply with either your 4-digit birth-year or the last 2 digits of your Slovenian health insurance card number to open the full message.
Health Measures in Slovenia and information for foreign nationals:
- Measures to contain the spread of COVID-19 infections (Govt.)
- More Border Crossing Information (Slovenian Govt. Site)
https://www.gov.si/en/topics/coronavirus-disease-covid-19/border-crossing/
- List of nearest diplomatic mission/representation by country
https://www.gov.si/en/countries/
- Current Regulations (Slovenian):