Frequently asked questions about the testing

How do I get an appointment?

Please fill out the corresponding form to book your appointment:

Rapid Antigen Test

Molecular Test (rtRT-PCR)

In case you are having difficulties or are unable to fill out the form, please contact us directly:  info@test-ljubljana.com.

Contact us – Mail

Your appointment is guaranteed if you submit the form by 9PM the previous evening. Same day appointments are also available, but not guaranteed – please pay attention to your email after submitting the form.

Where does the testing take place?

The Testing Site has been set up near Ljubljana city centre at the following address:

 

Športna zveza Ljubljane (Ljubljana Sports Association Centre)

Vodovodna cesta 25, 1000 Ljubljana

Google Maps Location:

https://goo.gl/maps/NhAZxe4PbQM2zbzo8

 

Free parking is available, the Testing Site is clearly marked.

 

Public transport:

LPP City Bus Lines:

06, 08, 11 – Stadion (450m, + 5 min walk)), BicikeLj Bike station

06, 08, 11, 19B/I, 22 – Astra (500m, + 6 min walk)), BicikeLj Bike station

14 – Podmilščakova (450m, + 5 min walk)

22 – Samova (400m, + 5 min walk)

 

To ensure your safety, you are required to comply with all local public health and safety regulations, as well as the direction of our testing staff.

 

Do you provide on-site testing?

In case you wish to organise testing for a larger group (cca. 20 persons +) at your chosen location, please contact us directly at  info@test-ljubljana.com or via provided form:

Contact us – Mail

When can I get tested?

Monday

6:30 to 10:00, 15:30 to 18:15

Tuesday

6:30 to 10:00, 15:30 to 18:15

Wednesday

6:30 to 10:00, 15:30 to 18:15

Thursday

6:30 to 10:00, 15:30 to 18:15

Friday

6:30 to 10:00, 15:30 to 18:15

Saturday

8:00 to 11:00

Sunday

8:00 to 11:00

Is it possible to organise covid testing at another location?

Absolutely! Our mobile testing unit can be set up at your chosen location (e.g. Hotel or Company premises). Please contact us regarding the arrangements at least 3 days in advance.

In case you wish to organise testing for a larger group (cca. 20 persons +) at your chosen location, please contact us directly at  info@test-ljubljana.com or via provided form:

Contact us

How long does it take to get Rapid Antigen Test Results?

The test takes 15 minutes to complete. You receive a hard copy of the test result certificate (in slovenian and english) immediately on-site. It can also be sent via email upon request.

Text Message Result Notification: If you provide a local mobile phone number, you will receive a text message confirming your result (From:  051 285 886) in 15 minutes to 4 hours after the test. You need to reply with either your 4-digit birth-year or the last 2 digits of your Slovenian health insurance card number to open the full message.

What exact type of Rapid Antigen Tests do you use? Is this test and corresponding Test Result Certificate valid to enter a country where only antigen tests are required?

Exact Test used: Hangzhou Alltest Biotech Co. COVID-19 Antigen Rapid Test

The format of the certificates issued is in accordance with European Commission Directorate-General For Health And Food Safety Common List and is in slovenian and english language by default.

 

The Rapid Antigen Test Result Certificate displays:

  • Your Full name and Date of Birth
  • Test Result: Positive / Negative
  • Specifies swab collection site (Nasopharyngeal swab)
  • Exact Manufacturer and Type of Test: Hangzhou Alltest Biotech Co. COVID-19 Antigen Rapid Test
  • Date and time of test collection
  • Information and accreditation of test provider

 

In case the country you are travelling to has specific additional requests about your Certificate (such as additional personal data – Passport number, etc. ), let us know upon submitting your application and we will try to accommodate the requests.

 

More Border Crossing Information (Slovenian Govt. Site)

https://www.gov.si/en/topics/coronavirus-disease-covid-19/border-crossing/

How long does it take to get Molecular Test Results (rtRT-PCR)?

The laboratory analysis by rtRT-PCR method takes up to 6 hours. If done in the morning, you usually receive the results in the evening the same day (around 7PM), if done in the afternoon, you receive the results around 9AM the next morning. The time depends on the current laboratory capacity.

 

The test result certificate is going to be sent to you via email. The certificate is password protected to comply with the requirements of Slovenian Data Protection Regulations (ZVOP-1).

How do I acquire the Test Result Certificate?

The Test Result Certificate is included in the price of testing.

 

The Rapid Antigen Test Result Certificate:

The test takes 15 minutes to complete. You receive a hard copy of the test result certificate (in slovenian and english) immediately on-site. It can also be sent via email upon request.

Text Message Result Notification: If you provide a local mobile phone number, you will receive a text message confirming your result (From:  051 285 886) in 15 minutes to 4 hours after the test. You need to reply with either your 4-digit birth-year or the last 2 digits of your Slovenian health insurance card number to open the full message.

 

The Rapid Antigen Test Result Certificate displays:

  • Your Full name and Date of Birth
  • Test Result: Positive / Negative
  • Specifies swab collection site (Nasopharyngeal swab)
  • Exact Manufacturer and Type of Test: Joinstar COVID-19 Antigen Rapid Test (Colloidal Gold)
  • Date and time of test collection
  • Information and accreditation of test provider

 

Molecular Test Results (rtRT-PCR) Certificate:

 

The Certificate is issued by the institute of Microbiology and Immunology, Faculty of Medicine, University of Ljubljana (IMI FM UL).

If done in the morning, you usually receive the results in the evening the same day (around 7PM), if done in the afternoon, you receive the results around 9AM the next morning. The time depends on the current laboratory capacity.

The test result certificate is going to be sent to you via email. The certificate is password protected to comply with the requirements of Slovenian Data Protection Regulations (ZVOP-1), unless specifically requested otherwise.

 

Slovenian nationals / persons holding Slovenian health insurance:

Certificate can be acquired here:  zVEM (digital identity required).

What is the cost of the Diagnostic Test?

All Rapid antigen Tests include:

1.  Confirmation SMS (local numbers).

2.  zVEM database entry (slovenian health insurance).

3.  EU Digital Covid Certificate (by mail in 24h).

Cost of Test - Standard

9,5 € / test

Cost of Test with a Hard Copy of the Certificate in 15 min, issued on-site. (PCT-standard compliant)

15 € / test

You may be eligible for additional discount, if you have been referred by your place of stay in Slovenia.

1.  Confirmation SMS (local numbers).

2.  zVEM database entry (slovenian health insurance).

3.  Testing certificate - Slovenian-English

Cost of Test - Standard
80 € / test

Cost of Test - With promo code
75 € / test

You may be eligible for additional discount, if you have been referred by your place of stay in Slovenia.

Payment methods:

It is possible to pay by Card or Cash at the Test Site, payment in advance is not necessary.

Please inquire about additional payment options via email if needed.

What documents should I bring?

You need to present:

  • Slovenian Health Insurance Card (Optional – Slovenian nationals only)
  • Proof of Identity (ID, Passport, Student Card, Driver’s License…)
  • Means of payment

Is it possible to get a test without health insurance / for non-nationals?

Absolutely! Testing is also available for non-citizens, it is not required to present a local health insurance card nor a doctor’s prescription.

 

All we need to make an entry into the laboratory system are the following personal information:

– Full name

– Date of birth

– Home address

 

In order for you to receive the test results please also provide:

– Telephone number (any – can be non-local, optional)

– Valid email address (mandatory for sending the test results)

I did not find the answer to my question!

We are happy to address your questions at info@test-ljubljana.com.

 

Additional information:

Slovenian Government Info on Coronavirus disease COVID-19: https://www.gov.si/en/topics/coronavirus-disease-covid-19/

Slovenian Institute of Public Health (NIJZ):

https://www.nijz.si/en

Daily Infection Rates Data (Covid-19 Tracker Slovenia project):

https://covid-19.sledilnik.org/en/stats

Call centre for information on the coronavirus:

Free of charge on work days from Monday to Friday between 8:00 and 16:00 at 080 1404.

If you are calling from abroad, you can reach the call centre at +386 1 478 7550

About PCR testing

Also known as: Diagnostic test, viral test, molecular test, nucleic acid amplification test (NAAT), RT-PCR test, LAMP test

Exact analysis method used: SARS CoV-2 real-time reverse transcription PCR (rtRT-PCR)

How the sample is taken: Nasal swab (collection of mucus and cells from naso-pharyngeal area)

VIDEO: http://www.imi.si/diagnosticna-dejavnost/prikaz-odvzema-brisa-nosnega-dela-zrela

How long it takes to get results: The laboratory analysis by rtRT-PCR method takes up to 6 hours. If done in the morning, you usually receive the results in the evening the same day (around 7PM), if done in the afternoon, you receive the results around 9AM the next morning. The time depends on the current laboratory capacity.

How do I receive the test results?: The test result certificate is going to be sent to you via email. The certificate is password protected to comply with the requirements of Slovenian Data Protection Regulations (ZVOP-1).

About Rapid Antigen Testing

Also known as: Diagnostic test, viral test, rapid test, HAGT (slovenian)

Exact Test used: Joinstar COVID-19 Antigen Rapid Test (Colloidal Gold)

How the sample is taken: Nasal swab (collection of mucus and cells from naso-pharyngeal area)

VIDEO: http://www.imi.si/diagnosticna-dejavnost/prikaz-odvzema-brisa-nosnega-dela-zrela

How long it takes to get results: The test takes 15 minutes to complete.

How do I receive the test results?: You receive a hard copy of the test result certificate (in slovenian and english) immediately on-site. It can also be sent via email upon request.

Text Message Result Notification: If you provide a local mobile phone number, you will receive a text message confirming your result (number:  051 285 886). You need to reply with either your 4-digit birth-year or the last 2 digits of your Slovenian health insurance card number to open the full message.

Health Measures in Slovenia and information for foreign nationals:

  • Measures to contain the spread of COVID-19 infections (Govt.)

https://www.gov.si/en/topics/coronavirus-disease-covid-19/measures-to-contain-the-spread-of-covid-19-infections/

  • More Border Crossing Information (Slovenian Govt. Site)

https://www.gov.si/en/topics/coronavirus-disease-covid-19/border-crossing/

  • List of nearest diplomatic mission/representation by country

https://www.gov.si/en/countries/

  • Current Regulations (Slovenian):

http://www.pisrs.si/Pis.web/aktualno

Have a question? Contact us!