Frequently asked questions about the testing

How do I get an appointment?

No appointment booking is needed in advance.

Where does the testing take place?

Our Testing Sites have been set up at the following addresses:

Vodovodna cesta 25, 1000 Ljubljana

Športna zveza Ljubljane (Ljubljana Sports Association Centre)

Google Maps Location:

https://goo.gl/maps/NhAZxe4PbQM2zbzo8

Šmartinska c. 102, 1000 Ljubljana

Parking lot of Hipermarket Mercator

Google Maps Location:

https://goo.gl/maps/jHpmGYePpq8r9BQb9

Cesta talcev 4, 1230 Domžale

Parking lot of Mercator Center Domžale

Google Maps Location:

https://goo.gl/maps/QAkNGaKm6StmJgFw9

Zaloška cesta 168,
1260 Ljubljana - Polje

Parking lot Mercator Market Polje

Google Maps Location:

https://goo.gl/maps/PcwnGg7LoiE9CX1v

- PCR tests
- Rapid Antigen Tests

- Non-Slovenian Nationals:     YES
(self-paid tests possible)

- Rapid Antigen Tests

- Non-Slovenian Nationals:     NO 
(self-paid tests NOT possible)

- Rapid Antigen Tests

- Non-Slovenian Nationals:     NO 
(self-paid tests NOT possible)

- Rapid Antigen Tests

- Non-Slovenian Nationals:     NO 
(self-paid tests NOT possible)

When can I get tested?

LOCATION:

Vodovodna cesta 25, 1000 Ljubljana

Športna zveza Ljubljane (Ljubljana Sports Association Centre)

Monday - RAPID ANTIGEN TEST

Monday - PCR TEST

6:30 to 10:00, 15:30 to 18:15

Tuesday - RAPID ANTIGEN TEST

Tuesday - PCR TEST

6:30 to 10:00, 15:30 to 18:15

Wednesday - RAPID ANTIGEN TEST

Wednesday - PCR TEST

6:30 to 10:00, 15:30 to 18:15

Thursday - RAPID ANTIGEN TEST

Thursday - PCR TEST

6:30 to 10:00, 15:30 to 18:15

Friday - RAPID ANTIGEN TEST

Friday - PCR TEST

6:30 to 10:00, 15:30 to 18:15

Saturday - RAPID ANTIGEN TEST

Saturday - PCR TEST

8:00 to 11:00

Sunday - RAPID ANTIGEN TEST

Sunday - PCR TEST

8:00 to 11:00

* NOTE: Stated time of sending PCR test results is INFORMATIVE. Results can be delayed for 24-48 hours or more, due to unforseen circumstances on behalf of the laboratory.

*FREE testing is only possible with a valid Slovenian Health Insurance card or EMŠO and an ID.

*SELF-PAID testing IS possible at this location. Price of self-paid Rapid Antigen Test is 7,00€.

LOCATION:

Hipermarket Mercator

Šmartinska cesta 102, 1000 Ljubljana

Monday

8:00 to 12:00, 15:00 to 20:00

Tuesday

8:00 to 12:00, 15:00 to 20:00

Wednesday

8:00 to 12:00, 15:00 to 20:00

Thursday

8:00 to 12:00, 15:00 to 20:00

Friday

8:00 to 12:00, 15:00 to 20:00

Saturday

8:00 to 12:00, 15:00 to 20:00

Sunday

8:00 to 12:00

*FREE testing is only possible with:

-Slovenian Health Insurance card + ID

-EMŠO + ID

*SELF-PAID testing is NOT possible at this location. Paid testing is available at Vodovodna cesta 25, 1000 Ljubljana.

LOCATION:

Cesta talcev 4, 1230 Domžale

Mercator Center Domžale

Monday

8:00 to 12:00, 15:00 to 20:00

Tuesday

8:00 to 12:00, 15:00 to 20:00

Wednesday

8:00 to 12:00, 15:00 to 20:00

Thursday

8:00 to 12:00, 15:00 to 20:00

Friday

8:00 to 20:00

Saturday

8:00 to 20:00

Sunday

8:00 to 12:00, 15:00 to 20:00

*FREE testing is only possible with a valid Slovenian Health Insurance card or EMŠO and an ID.

*SELF-PAID testing is NOT possible at this location. Paid testing is available at Vodovodna cesta 25, 1000 Ljubljana.

NEW LOCATION:

Mercator Market
Zaloška cesta 168,
1260 Ljubljana - Polje

Monday

8:00 to 12:00, 15:00 to 20:00

Tuesday

8:00 to 12:00, 15:00 to 20:00

Wednesday

8:00 to 12:00, 15:00 to 20:00

Thursday

8:00 to 12:00, 15:00 to 20:00

Friday

8:00 to 12:00, 15:00 to 20:00

Saturday

8:00 to 12:00, 15:00 to 20:00

Sunday

15:00 to 20:00

*FREE testing is only possible with:

-Slovenian Health Insurance card + ID

-EMŠO + ID

*SELF-PAID testing is NOT possible at this location. Paid testing is available at Vodovodna cesta 25, 1000 Ljubljana.

Is it possible to organise covid testing at another location?

Absolutely! Our mobile testing unit can be set up at your chosen location (e.g. Hotel or Company premises). Please contact us regarding the arrangements at least 3 days in advance.

In case you wish to organise testing for a larger group (cca. 20 persons +) at your chosen location, please contact us directly at  info@test-ljubljana.com or via provided form:

Contact us

How long does it take to get Rapid Antigen Test Results?

The test takes 15 minutes to complete. You receive a hard copy of the test result certificate (in slovenian and english) immediately on-site. It can also be sent via email upon request.

Text Message Result Notification: If you provide a local mobile phone number, you will receive a text message confirming your result (From:  051 285 886) in 15 minutes to 4 hours after the test. You need to reply with either your 4-digit birth-year or the last 2 digits of your Slovenian health insurance card number to open the full message.

What exact type of Rapid Antigen Tests do you use? Is this test and corresponding Test Result Certificate valid to enter a country where only antigen tests are required?

Exact Test used: Hangzhou Alltest Biotech Co. COVID-19 Antigen Rapid Test

The format of the certificates issued is in accordance with European Commission Directorate-General For Health And Food Safety Common List and is in slovenian and english language by default.

 

The Rapid Antigen Test Result Certificate displays:

  • Your Full name and Date of Birth
  • Test Result: Positive / Negative
  • Specifies swab collection site (Nasopharyngeal swab)
  • Exact Manufacturer and Type of Test: Hangzhou Alltest Biotech Co. COVID-19 Antigen Rapid Test
  • Date and time of test collection
  • Information and accreditation of test provider

 

In case the country you are travelling to has specific additional requests about your Certificate (such as additional personal data – Passport number, etc. ), let us know upon submitting your application and we will try to accommodate the requests.

 

More Border Crossing Information (Slovenian Govt. Site)

https://www.gov.si/en/topics/coronavirus-disease-covid-19/border-crossing/

How long does it take to get Molecular Test Results (rtRT-PCR)?

The laboratory analysis by rtRT-PCR method takes up to 6 hours. If done in the morning, you usually receive the results in the evening the same day (around 7PM), if done in the afternoon, you receive the results around 9AM the next morning. The time depends on the current laboratory capacity.

 

The test result certificate is going to be sent to you via email. The certificate is password protected to comply with the requirements of Slovenian Data Protection Regulations (ZVOP-1).

How do I acquire the Test Result Certificate?

The Test Result Certificate is included in the price of testing.

 

The Rapid Antigen Test Result Certificate:

The test takes 15 minutes to complete. You receive a hard copy of the test result certificate (in slovenian and english) immediately on-site. It can also be sent via email upon request.

Text Message Result Notification: If you provide a local mobile phone number, you will receive a text message confirming your result (From:  051 285 886) in 15 minutes to 4 hours after the test. You need to reply with either your 4-digit birth-year or the last 2 digits of your Slovenian health insurance card number to open the full message.

 

The Rapid Antigen Test Result Certificate displays:

  • Your Full name and Date of Birth
  • Test Result: Positive / Negative
  • Specifies swab collection site (Nasopharyngeal swab)
  • Exact Manufacturer and Type of Test: Joinstar COVID-19 Antigen Rapid Test (Colloidal Gold)
  • Date and time of test collection
  • Information and accreditation of test provider

 

Molecular Test Results (rtRT-PCR) Certificate:

 

The Certificate is issued by the institute of Microbiology and Immunology, Faculty of Medicine, University of Ljubljana (IMI FM UL).

If done in the morning, you usually receive the results in the evening the same day (around 7PM), if done in the afternoon, you receive the results around 9AM the next morning. The time depends on the current laboratory capacity.

The test result certificate is going to be sent to you via email. The certificate is password protected to comply with the requirements of Slovenian Data Protection Regulations (ZVOP-1), unless specifically requested otherwise.

 

Slovenian nationals / persons holding Slovenian health insurance:

Certificate can be acquired here:  zVEM (digital identity required).

What is the cost of the Diagnostic Test?

All Rapid antigen Tests include:

1.  Confirmation SMS (local numbers).

2.  zVEM database entry (slovenian health insurance).

3.  EU Digital Covid Certificate (by mail in 18h).

Optional:

Hard Copy of Covid test certificate issued on-site (waiting 15 min required). 

Cost of Test - withvalid Slovenian Health Insurance Card (KZZ) and ID.

Free

Cost of Test - without Slovenian Health Insurance Card (KZZ).

(Foreign Nationals)

7,00€

*Paid testing is only possible at Vodovodna cesta 25, 1000 Ljubljana

1.  Confirmation SMS (local numbers).

2.  zVEM database entry (slovenian health insurance). 

3.  Testing certificate - Slovenian-English

Cost of Test - Standard

80 € / test 

Payment methods:

It is possible to pay by Card or Cash at the Test Site, payment in advance is not necessary.

Please inquire about additional payment options via email if needed.

What documents should I bring?

You need to present:

  • Slovenian Health Insurance Card (Optional – Slovenian nationals only)
  • Proof of Identity (ID, Passport, Student Card, Driver’s License…)
  • Means of payment

Is it possible to get a test without health insurance / for non-nationals?

Absolutely! Testing is also available for non-citizens, it is not required to present a local health insurance card nor a doctor’s prescription.

 

All we need to make an entry into the laboratory system are the following personal information:

– Full name

– Date of birth

– Home address

 

In order for you to receive the test results please also provide:

– Telephone number (any – can be non-local, optional)

– Valid email address (mandatory for sending the test results)

I did not find the answer to my question!

We are happy to address your questions at info@test-ljubljana.com.

 

Additional information:

Slovenian Government Info on Coronavirus disease COVID-19: https://www.gov.si/en/topics/coronavirus-disease-covid-19/

Slovenian Institute of Public Health (NIJZ):

https://www.nijz.si/en

Daily Infection Rates Data (Covid-19 Tracker Slovenia project):

https://covid-19.sledilnik.org/en/stats

Call centre for information on the coronavirus:

Free of charge on work days from Monday to Friday between 8:00 and 16:00 at 080 1404.

If you are calling from abroad, you can reach the call centre at +386 1 478 7550

About PCR testing

Also known as: Diagnostic test, viral test, molecular test, nucleic acid amplification test (NAAT), RT-PCR test, LAMP test

Exact analysis method used: SARS CoV-2 real-time reverse transcription PCR (rtRT-PCR)

How the sample is taken: Nasal swab (collection of mucus and cells from naso-pharyngeal area)

VIDEO: http://www.imi.si/diagnosticna-dejavnost/prikaz-odvzema-brisa-nosnega-dela-zrela

How long it takes to get results: The laboratory analysis by rtRT-PCR method takes up to 6 hours. If done in the morning, you usually receive the results in the evening the same day (around 7PM), if done in the afternoon, you receive the results around 9AM the next morning. The time depends on the current laboratory capacity.

How do I receive the test results?: The test result certificate is going to be sent to you via email. The certificate is password protected to comply with the requirements of Slovenian Data Protection Regulations (ZVOP-1).

About Rapid Antigen Testing

Also known as: Diagnostic test, viral test, rapid test, HAGT (slovenian)

Exact Test used: Joinstar COVID-19 Antigen Rapid Test (Colloidal Gold)

How the sample is taken: Nasal swab (collection of mucus and cells from naso-pharyngeal area)

VIDEO: http://www.imi.si/diagnosticna-dejavnost/prikaz-odvzema-brisa-nosnega-dela-zrela

How long it takes to get results: The test takes 15 minutes to complete.

How do I receive the test results?: You receive a hard copy of the test result certificate (in slovenian and english) immediately on-site. It can also be sent via email upon request.

Text Message Result Notification: If you provide a local mobile phone number, you will receive a text message confirming your result (number:  051 285 886). You need to reply with either your 4-digit birth-year or the last 2 digits of your Slovenian health insurance card number to open the full message.

Health Measures in Slovenia and information for foreign nationals:

  • Measures to contain the spread of COVID-19 infections (Govt.)

https://www.gov.si/en/topics/coronavirus-disease-covid-19/measures-to-contain-the-spread-of-covid-19-infections/

  • More Border Crossing Information (Slovenian Govt. Site)

https://www.gov.si/en/topics/coronavirus-disease-covid-19/border-crossing/

  • List of nearest diplomatic mission/representation by country

https://www.gov.si/en/countries/

  • Current Regulations (Slovenian):

http://www.pisrs.si/Pis.web/aktualno